Solutions overview

Customer Satisfaction Surveys

The main reason companies use our online survey software is to create a customer survey. This is why we offer such a large selection of customer survey templates to help you get started.

If you like any customer survey sample on this site, just click on it to add it to your free trial account. If you would like us to change the design to make it look like your company's customer survey, just contact us.

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Employee Surveys

Employee surveys now play an important role in both larger and smaller companies. There has been sufficient evidence that simply asking employees for their feedback - whether it's about health benefits, working conditions or work performance - has a direct and positive effect on morale.

Distributing employee surveys online is also superior to other forms as it helps create a greater feeling of anonymity among respondents and thus increases the true value of response data. (This survey software gives you the option to make all respondents anonymous).

As with any surveys, if you come across a particular employee survey sample on the site that might help you, simply click on it to add it to your free trial account. We can then help you customise it to create the look and feel of your company from a design point of view.

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Market Research Surveys

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In the area of market research, online surveys play an increasingly important role while more and more companies start benefitting from them.

Companies of different size use Key Survey to perform various research tasks like measuring success of an advertising campaign, brand awareness surveys, testing of brand positioning in the market, consumer satisfaction researches and so on. They get their results far more rapidly and at a fraction of cost.

There's an additional advantage of Key Survey in that if you don't have a panel of your own, Key Survey will provide one for your research. Our relationship with major panel suppliers will help meet any of your requirements as to panel parameters. Should you ever want to know more information, just contact us at +44 (0)8451 303345 to find out.

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Student surveys - school surveys

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Teachers and administrators from K-12 through higher education are increasingly turning to Key Survey to collect data.

They use the survey software in a wide variety of ways - course evaluations, curriculum assessments, teacher surveys, parent surveys, school administration surveys, staff and alumni feedback, online testing, and of course, academic research.

As an additional benefit, Key Survey also provides schools and colleges with the ability to print and mail out surveys and forms in large quantities automatically. These surveys, forms and applications can then be scanned directly into the tool and easily transferred to any school or college administration database.

Take a look at the many school and student survey templates in the Key Survey application and feel free to call +44 (0)8451 303345 if you have any questions.

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Bank customer surveys - financial services

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The growth in online activity in the financial area has created a compelling reason to conduct bank customer surveys and credit union member surveys.

Unlike many industries where the online connection between the customer and the organisation may be small, many bank customers are directly engaged in banking activities via the web.

While the opportunity to educate, and inform a bank customer about new products is obvious, it has become equally important to gather customer feedback about the level of the banks customer service. Key Survey has a number of excellent bank customer survey templates to help get you started. Click on any if you would like to add them to a free trial account.

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Hospital and patient surveys

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As hospitals and clinics continue to specialise, the benefit of conducting frequent patient surveys has grown.

And the reason for using surveys and electronic forms in hospitals is more than simply measuring patient satisfaction. Excellent patient care requires the comprehensive collection of information on a patient's medical history. Too often this medical form is still paper based.

To facilitate easy and accurate data entry, Key Survey lets you scan these surveys and forms into the survey application automatically. It can also easily transfer this data to any other database within the hospital administration system via the use of an API. To learn more about how Key Survey can play a major role in the data collection for a hospital or clinic
please call +44 (0)8451 303345.

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